Process clinical letters faster and with greater accuracy

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150+
Practices served
250k+
Documents processed
12,500
Hours saved
3.5M+
Codes added

AI takes the first cut

Our AI follows a nuanced protocol to code and annotate letters ready for review. It is like having a trained member of your workflow team take a first pass at every letter.

Prioritises QOF and IFF codes
Identifies new and linked problems
Suggests next steps and workflow
Prioritises QOF and IFF codes
Identifies new and linked problems
Suggests next steps and workflow

One click to add or confirm codes

It is easy to add additional codes and BetterLetter automatically organises your coding as you go. All codes are cross-referenced against the in-app care history, and a system of alerts and warnings encourages best practice.

Quality data for exceptional care

Find out more

Letters are transformed into consultation notes, providing clinicians with immediate access to information when they need it. Tasks and actions are surfaced within our Workflow Manager or can be accessed via existing Docman groups.

Benefits

Increase efficiency

Even complex clinic letters can be completed in a couple of minutes, with pre-filled AI coding suggestions and one-click to add additional codes and free text.

Standardise coding

BetterLetter follows a primary care specific coding protocol, prioritising best practice SNOMED codes, including QOF and IFF codes to ensure consistency and accuracy.

Build capability

BetterLetter is a powerful training tool for inexperienced coders, with an in-app learning centre and an expansive system of warnings and nudges to encourage best practice.

Improve resiliency

We offer outsourced coding services via our team of experienced coders, helping to provide additional capacity, cover a leaver, or clear a backlog. We also ad hoc assistance and advice via our in-app messenger.

Boost income

BetterLetter explicitly highlights QOF and IIF codes, ensuring you never miss a payment. Our platform also helps correct missing historical coding via cross-references to the in-app care history.

Enhance patient records

BetterLetter transforms clinic letters into summary care notes within your consultations, ensuring GPs have immediate access the right information.

Hear what our customers say

“Great service”

The BetterLetter team provides great service, both in staying on top of our regular letters and in recently clearing a backlog. Their quality of the coding is excellent and they are very helpful and responsive whenever we need support.

Robin S
Practice Manager

“Building software for the future of primary care”

BetterLetter is a great tool, and is improving all the time. The team is easy to work with and are very responsive to feedback. We are enjoying working with them as we help in building software for the future of primary care.

Gemma F
Deputy Practice Manager

“A next generation product”

BetterLetter is a next generation product for clinical coding and workflow to ensure high quality data - it's growing and getting better all the time with suggestions from practices

Evelyn C
Practice Manager

“A helpful partner”

BetterLetter has been a helpful partner in helping to stay on top of our clinical letters, and we are now exploring using the BetterLetter application more widely across the practice.

Jane C
Clinical Note Summariser‍

Book a demo

Want to learn more? Book some time for demo and a chat!