Process clinical letters faster and with greater accuracy
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AI takes the first cut
Our AI follows a nuanced protocol to code and annotate letters ready for review. It is like having a trained member of your workflow team take a first pass at every letter.
One click to add or confirm codes
It is easy to add additional codes and BetterLetter automatically organises your coding as you go. All codes are cross-referenced against the in-app care history, and a system of alerts and warnings encourages best practice.
Quality data for exceptional care
Find out moreLetters are transformed into consultation notes, providing clinicians with immediate access to information when they need it. Tasks and actions are surfaced within our Workflow Manager or can be accessed via existing Docman groups.
More than just software
When you sign up to BetterLetter, you get access to a team of experienced coders to provide extra capacity, resiliency and remote support. We will work alongside your team to clear a backlog, cover a leaver or help prepare for a CQC inspection.
Benefits
Increase efficiency
Even complex clinic letters can be completed in a couple of minutes, with pre-filled AI coding suggestions and one-click to add additional codes and free text.
Standardise coding
BetterLetter follows a primary care specific coding protocol, prioritising best practice SNOMED codes, including QOF and IFF codes to ensure consistency and accuracy.
Build capability
BetterLetter is a powerful training tool for inexperienced coders, with an in-app learning centre and an expansive system of warnings and nudges to encourage best practice.
Improve resiliency
We offer outsourced coding services via our team of experienced coders, helping to provide additional capacity, cover a leaver, or clear a backlog. We also provide ad hoc assistance and advice via our in-app messenger.
Boost income
BetterLetter explicitly highlights QOF and IIF codes, ensuring you never miss a payment. Our platform also helps correct missing historical coding via cross-references to the in-app care history.
Enhance patient records
BetterLetter transforms clinic letters into summary care notes within your consultations, ensuring GPs have immediate access the right information.
Hear what our customers say
“Great service”
The BetterLetter team provides great service, both in staying on top of our regular letters and in recently clearing a backlog. Their quality of the coding is excellent and they are very helpful and responsive whenever we need support.
“Building software for the future of primary care”
BetterLetter is a great tool, and is improving all the time. The team is easy to work with and are very responsive to feedback. We are enjoying working with them as we help in building software for the future of primary care.
“A next generation product”
BetterLetter is a next generation product for clinical coding and workflow to ensure high quality data - it's growing and getting better all the time with suggestions from practices
“Exceeded our expectations”
The team undertook a challenging task and exceeded our expectations by delivering ahead of the deadline. The communication throughout the process was excellent.
